These Terms and Conditions govern your use of the 5mb online gaming platform. By registering an account or using any part of the platform, you agree to be bound by these terms. Please read this page carefully before you start playing. If you have questions, visit our FAQ page or contact our support team at [email protected].
By accessing or using the 5mb platform — including the website, mobile browser interface, and all associated services — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms apply to all users, including registered account holders and visitors who browse the platform without registering. If you do not agree with any part of these terms, you must stop using the platform immediately. 5mb reserves the right to update these terms at any time, and continued use of the platform after any update constitutes acceptance of the revised terms. We recommend checking this page periodically to stay informed of any changes.
To register and use 5mb, you must meet the following eligibility requirements:
5mb reserves the right to request identity verification documents at any time. Accounts found to be in violation of eligibility requirements may be suspended or permanently closed, and any pending balances may be withheld pending investigation.
Each player is permitted to hold only one registered account on 5mb. Creating duplicate or multiple accounts is strictly prohibited and may result in the permanent closure of all associated accounts. You are responsible for maintaining the confidentiality of your login credentials, including your username and password. 5mb will not be held liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure. If you suspect that your account has been accessed without your authorisation, you must notify our support team immediately at [email protected]. All account activity conducted through your login credentials will be treated as authorised by you unless you have reported a security concern in advance.
All financial transactions on 5mb are conducted in Philippine pesos (PHP). Deposits must be made using payment methods that are registered in your own name — third-party deposits are not permitted. Withdrawal requests are processed to the same payment method used for the original deposit, subject to verification requirements. 5mb reserves the right to request supporting documentation before processing any withdrawal, including but not limited to government-issued identification and proof of payment method ownership. Processing times for withdrawals vary depending on the payment method selected. For detailed information on how withdrawals work, please visit the Withdrawal page.
5mb is committed to promoting responsible gaming among all players in the Philippines. We encourage all users to set personal deposit limits, session time limits, and to take regular breaks from gaming activity. If you feel that your gaming behaviour is becoming problematic, we strongly encourage you to visit our Responsible Gaming page for guidance and resources. Players who wish to self-exclude from the platform may contact our support team to request a temporary or permanent account restriction. 5mb will honour all self-exclusion requests promptly and will not send marketing communications to self-excluded players.
The following activities are strictly prohibited on the 5mb platform:
Any player found to be engaging in prohibited activities will have their account suspended immediately pending investigation. 5mb reserves the right to permanently close accounts and withhold balances where prohibited activity is confirmed. We may also report such activity to the relevant Philippine authorities where required by law.
All content on the 5mb platform — including but not limited to text, graphics, logos, icons, images, game interfaces, and software — is the property of 5mb or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, transmit, or use any content from the platform for commercial purposes without prior written consent from 5mb. The 5mb name, logo, and all related marks are trademarks of the platform and may not be used without authorisation. Unauthorised use of any platform content may result in legal action. These restrictions apply to all users, regardless of whether they hold a registered account.
5mb provides its platform on an "as is" and "as available" basis. While we make every effort to ensure that the platform operates smoothly and reliably, we do not guarantee uninterrupted access or error-free performance at all times. 5mb shall not be liable for any direct, indirect, incidental, or consequential losses arising from your use of the platform, including losses resulting from technical failures, delays in processing, or interruptions to service. It is your responsibility to ensure that your device and internet connection are suitable for accessing the platform. 5mb's total liability to any user in connection with these terms shall not exceed the amount deposited by that user in the thirty days preceding the relevant claim.
5mb collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection, storage, and use of your personal information as described in that policy. We take the security of your data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. Your personal data will not be sold to third parties. We may share data with regulatory authorities or law enforcement agencies where required by Philippine law. For full details on how your data is handled, please read our Privacy Policy carefully before registering.
These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with your use of the 5mb platform shall first be referred to our customer support team for resolution. If a dispute cannot be resolved through our internal process, it shall be submitted to the appropriate regulatory or judicial authority in the Philippines. 5mb is committed to resolving all disputes fairly and transparently. Players who have concerns about the outcome of a dispute resolution process may contact our support team at [email protected] for further assistance.
5mb reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, we will update the effective date shown at the top of this page. It is your responsibility to review these terms periodically to ensure you are aware of any updates. Continued use of the platform following the posting of revised terms constitutes your acceptance of those changes. If you do not agree with any revised terms, you must stop using the platform and may request account closure by contacting our support team.
If anything on this page is unclear, our support team is available 24/7 to help. You can also check the FAQ for quick answers to common questions, or head back to the homepage to explore what 5mb has to offer Filipino players.